Then, we can review it on our end. Thanks in advance. View solution in original post. Thank you for providing us the exact error message when deleting an old paycheck, Linds Also, I'm here to point you in the right direction to help you delete it. This way, your Balance Sheet report will become balanced. Based on the error message, it looks like you're using the Assisted Payroll service. With this, I'd suggest contacting our Customer Care Team.
From there, one of our representatives will securely access your company. They have the tools to unlock the paycheck to delete it.
That way, you'll be able to fix the difference in your Balance Sheet report. You'll first have to review our support hours to ensure they can assist you on time. I'll guide you how. Once deleted, you'll have to set up a direct deposit DD offset item if this is a DD paycheck. Then, recreate it to help you prevent overpaying your employees. If this is a manual paycheck, you can re-enter it with the usual process.
I recommend customizing the Balance Sheet report in the software. Doing so will help you focus on the specific details that matter the most to you. You can also memorize it to save the current customization settings.
It helps you quickly access it for future use. I'm just a comment away if you need anything else. Take care always, Linds The error I get when trying to delete the paycheck says that I cannot delete a transaction that affects payroll taxes handled by the Payroll Service.
Enter a search word. Turn off suggestions. Enter a user name or rank. Next Update: Any future updates on this issue will be included in this help article. Was this helpful? Yes No. You must sign in to vote, reply, or post. Sign in for the best experience Ask questions, get answers, and join our large community of QuickBooks users. Move to Report Basis section and if there is error in accrual only, click on Accrual.
Else, click on Cash. Under Columns section, from the Display columns by drop-down menu, choose Year. Search the date where balance sheet went out of balance in QuickBooks. Narrow down the exact date once you have located the year by following steps which will aid in fixing QuickBooks balance sheet Go through the same steps and from the Display columns by drop-down menu choose Month.
Follow the same steps and click Week this time. Finally, move ahead to choose Day. With the date in hand where the report went out of balance, move to find the transaction. Find the Transaction for Which QuickBooks Balance Sheet is Showing out of Balance To lookout for the transaction in which QuickBooks balance sheet is showing out of balance, run a custom transaction detail report based on the date you noted above.
Move on to click Balance Sheet Summary. Navigate to Report Basis section and for balance sheet out of balance in Accrual only, click on Accrual else choose Cash. Choose Amount to ease out reading of the report. In the Paid Column ending balance should equal to the amount that is out of balance. Note their current dates and edit them to a day 20 years in the future.
Save each transaction. Refresh the report and if you were working on correct transactions, the Paid Amount column will display zero. Change the date of the transactions you modified to the original date. This re-links the transaction so that you can troubleshoot balance sheet issues in QuickBooks. Delete and Reenter the Transactions If you could not find your way out by modifying dates of transactions, delete and re-enter the transactions Advance Troubleshooting when QuickBooks Balance Sheet is Showing out of Balance Run each report one by one to find the transactions and correct errors on the balance sheet in QuickBooks.
Set Total by to Customer. Next, mark Invoice , Credit Memo , and Payment. Hit on OK. Click on Transaction Detail. Modify Report window will open up and if it does not, select Customize Report option and move to Display section.
In the Display tab Choose Accrual in Report basis when balance sheet is out of balance in accrual basis. In From and To fields, set date to the day when balance sheet goes out of balance. Navigate to Filter tab to do go through the steps below: Select Transaction type on the Filter tab. Choose Multiple Transactions from the Transaction Type drop-down.
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