I have had mostly good luck with zero FB bidders. Most of them have paid, a few have not. The unpaid item assistant got my fees back for me on the ones who didn't. Again I'm not worried about them not paying. When that happens, I usually get my final value fee back, so that's fine. I"m only concerned about them ripping me off The point of having the Immediate Payment Required option is that it forces buyers to have their ducks in a row before they commit to purchasing your item.
This means they can't communicate with you after the sale to say they want the item sent to a different address say, to Nigeria than what's on file, nor can they try asking for your email address so they can send a fake PayPal payment notification to it. True that, unless I am not at home, I pay for. I know some people scam but you have to trust people at some point.
I really believe there's more decent people on Ebay then crooks even though you only read about the problems on the boards. Just because someone doesn't have a ton of feedback doesn't mean they're scam artists. Yes everyone can share their horror stories but if it was that bad then why even sell here? I've had several transactions from buyers with limited feedback and they've gone fine as well as some with tons of feedback who turned out to be trouble. Everyone needs to do what they think is best but I like to give people the opportunity to prove me right, not make assumptions based on limited or no feedback.
That has happened to me twice. The buyer claimed that every piece of makeup was broken and demanded her money back.
She refused to send the package back and ebay still refunded them. Had another buyer claim the item was not as described. Lucikly ebay sided with me on that one, but I was burned twice by people claiming they didn't get their item. I've learned the hard way to get their signature for expensive items! I only wish this were true.
This was not an expensive transaction, thankfully, but I was told by eBay on the phone when fighting this case that there are actually only 4 reasons they will change feedback at all they list many more online! In response to thevintagesilvershop. Message 9 of In response to marriedinmaui. Your current listings are under GSP which means that any international sales ship to Erlanger Kentucky and the buyers have to pay import charges up front.
You said he has an address in Texas which may mean he is a resident of Mexico and he got an address in Texas to circumvent the international shipping cost. Do you remember if the first sale went to Kentucky or to Texas? I'm just speculating about this but since you have GSP for your current listings Message 10 of Message 11 of Some sellers were automatically opted into the Global Services Program without realizing it.
That is it in a nut shell. Message 12 of Message 13 of I can't be held responsible it it takes longer to get to them than they expect, right? Actually you can,you chose and paid the carrier so you may not be at fault but you are responsible This is a user to user board not eBay employees.
Message 14 of Y U No use Blocked buyer list? Message 15 of Post Reply. Updates to how your seller information is displayed on mobile web. New features now live for eBay Stores. As per Consumer Protection Rights Act , there is a provision of legal action under Section 14 against any shopkeeper who refuses to take back a product.
Goods displayed of a shop window with a price label will amount invitation to offer since the shopkeeper making an invitation invites others to make an offer to him.
It is prelude to an offer inviting negotiations or preliminary discussions. The rule of thumb we use with our buyers is usually based on the number of days that a home has been on the market at a given listing price. Backing out of a home sale can have costly consequences A home seller who backs out of a purchase contract can be sued for breach of contract. Everybody has to start at zero feedback. They said I could relist or offer a second chance offer as soon as the UPI is opened.
If the original buyer pays for the item, I have the choice to continue with the transaction or cancel and refund. They looked at the auctions and agreed with me that it appears the buyer is using multiple accounts for harrassment and will side with me if he leaves negative feedback. If not, then the customer service rep's advice is going to turn into vapour if this comes to a matter of negative feedback. And the go-ahead to cancel and refund if the buyer pays? That's horrible advice.
If you didn't have the first ID blocked after the sale and before this buyer purchased from you and the buyer pays and you refund and try to cancel, the buyer will deny the cancellation and you won't get your final fee back and the buyer can neg you and you get a defect. Remember the cancel sale process - it requires the buyer's agreement.
If you have a buyer who wants to harrass you, why would they agree. And if you didn't block the first buyer, the second can't be shown to have harrassed you as they haven't violated any policy - like trying to get around a block, until they fail to pay for their purchase. You could relist or offer second chance, but if original buyer pays and second buyer pays, you're gonna have at least one ticked off buyer.
In this case, it is slightly possible that ebay would side with you given that it looks like obvious auction interference; however, ebay will never put that in writing for you and if you do get a negative, the next csr might tell you tough luck. Don't listen to what they told you. Wait until the UPI closes before selling or offering it to someone else. Right, his answer really didn't seem right to me. I miss live chat support.
Phone support always seems so vague. Every other company that I've ever dealt with companies in general, not specifically sales venues documents what goes on when you call their CS. They make up a little summary so that if you call back, you can give them a case number and point out what CS promised to do for you, and they can stand by what was promised.
Ebay doesn't do that. I wonder why. Actually eBay does do that. Anytime you have to talk to CS ask for the reference for the call. If you have to call back about the same issue give them the reference so they can view the advice you were given by the other CS agent. I wonder why we often see sellers say they get different advice each time they call. Maybe they're not asking for that reference?
0コメント