Get the latest deals and offers. Sailing promotions. Learn more. BC Ferries gift certificates can be used for ferry travel, food, and onboard shopping. Find out more. Onboard promotions. The best way to view Saver fare availability is by exploring surrounding dates directly within the booking process. At this time, our system is not set up to display Saver fare availability by month. Saver fares will be offered on less busy sailings that are not expected to sell out, including early morning and late evening sailings, midday sailings during the week, as well as Saturday afternoon and Sunday morning sailings.
However, there are a limited number of Saver fares available on these sailings. What vehicle types qualify for Saver fares? Saver fares are available to customers travelling with a standard under-height vehicle, such as a car, truck, SUV, or van.
Customers with under-height vehicles over 20 feet 6. Commercial vehicles, buses, tour operators and travel agents cannot book Saver fares. Is Saver available for foot passengers? At this time, Saver fares are only available to customers travelling with a standard under-height vehicle, such as a car, truck, SUV, or van. Saver fares are intended to shift vehicle traffic to less busy sailings, to reduce overall sailing waits and to provide greater travel certainty for all customers. Sailing waits for foot passengers on routes between Metro Vancouver and Vancouver Island are rarely an issue at this time, but we will be looking at different options in the future, including expanding the ability for foot passengers to book in advance for travel on these routes.
If you check-in at the terminal with fewer passengers than you booked and paid for, and the booking has not been changed prior to check-in, the ticket agent will issue you a refund for the difference. If you check-in at the terminal with more passengers than you booked and paid for, the ticket agent will charge you the additional passenger fare s.
What happens if my vehicle is different from what was booked online? To streamline terminal check-in, please update the length or type of your vehicle online in advance of checking in for your sailing. You can also do this by calling the Customer Service Centre up to one hour before your scheduled departure time.
Subject to space availability, if you have booked a Prepaid or Reservation Only fare you can: Change to a different standard or oversize vehicle type at no cost Change the size of your vehicle and either pay or receive a refund for any price difference Subject to space availability, if you have booked a Saver Fare you can: Change to a different standard or oversize vehicle and either pay or receive a refund for any price difference Change the size of your vehicle and either pay or receive a refund for any price difference View a full list of our booking cancellation and change policies Q.
What happens if I book a Saver fare from the wrong departure terminal? Saver fare pricing is only available on select sailings, subject to availability, so you may have to pay the difference to switch to a different fare.
You cannot transfer your Saver fare to another route, as fares are only available on select sailings from specific terminals. If I book a Saver or Prepaid fare, can I change my sailing? What is the cut-off time for making a change? You can change your sailing after booking a Saver or Prepaid fare. Set up a BC Ferries account online to easily create and change bookings.
Any bookings made online as a guest or logged in customer can be adjusted using the edit your booking link found in your booking confirmation email. If you have an account, you can log in to make any changes.
Follow us on Instagram. Like us on Facebook and follow us on Twitter. Ferries passengers staying away, as asked, during COVID pandemic The new fare options will continue after travel restrictions are limited, BC Ferries says, as part of efforts to encourage economic recovery.
Our new intermediate vessels are being built with dual fuel capability and we are also analyzing LNG as an option for existing vessels undergoing major retrofits. The cable ferry project is another example of us looking for innovative ways to operate as efficiently as possible.
Our partnership with the Canucks was discontinued in , however, it is important to note that advertising our vacation packages does help to attract customers who have discretion with their travel choices. These packages promote the many incredible destinations and attractions British Columbia has to offer, with BC Ferries providing the link here on the west coast. Second to Safety, we strive to provide exceptional customer service.
Information on current conditions including traffic at the terminals, parking, webcams, vessel tracking, service notices, etc. You can find additional facts and financials to support that mentioned in our Annual Reports. Many feel they have all the answers. Know that we listen and value customer feedback, but BC Ferries is a complicated business. There are many misconceptions out there and we will continue to work to educate the public on the realities of our business.
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